Last Updated: February 25, 2026
We provide AI-driven messaging automation services for business pages on Facebook and Instagram. Our platform helps businesses manage customer conversations by using artificial intelligence to automate responses while maintaining a personal touch.
To provide our AI messaging services, we collect the following information from users who interact with our clients' Facebook and Instagram pages:
We work with trusted third-party service providers to deliver our services:
All third-party providers are contractually obligated to maintain appropriate security measures and comply with applicable data protection regulations.
Chat history is retained for a period of 30 days from the date of the conversation. This retention period is necessary to maintain conversation context and provide coherent AI responses. Business owners may manually delete individual conversations or lead data at any time through our dashboard, which will result in immediate removal from our systems.
Users have the right to request deletion of their chat data at any time. To request data deletion, please contact us at support@automator.com with your request. We will process your request within 30 days and confirm once your data has been removed from our systems.
We are committed to protecting user privacy and complying with applicable data protection regulations, including the General Data Protection Regulation (GDPR). We do not sell, trade, or transfer your personal information to third parties for marketing purposes. User data is only processed for the purpose of providing our AI messaging services as described in this policy.